My compliments on running an impressive operation. I have several times had the pleasure of having color done at your salon. Jennifer Y. is a very capable and pleasant professional, and without exception, all staff members are plesant. The surrounding is comfortable and estheticly pleasing. Yours is the best salon that I know of.
One small constructive criticism - the chairs in the shampoo area could be more comfortable/adjustable - the staff tries to compensate lack of adjustment with towels, etc., which makes it better.
I appreciate the good work done.
Dear Susan, Thank you for taking the time to communicate your concerns. I have informed Cindy and she'll be in touch personally. We've entered your name into a drawing to win a prize for providing us with your feedback. Thank you again. We look forward to seeing you soon. Laura