97.0% would refer friends and family to us

4 stars Customer since 2010

Excellent mani and pedi!

5 stars Customer since 2010

I had a pedicure done by Jen. She is always very professional, kind, courteous and flexible! She provides superior service.

5 stars Verified customer

Loved it but was disappointed that shellac isnt a service offered with a pedicure as many other salons offer it.

5 stars Customer since 2006

Very professional

5 stars Customer since 2015

Jen W. is amazing and the best at what she does. Every massage is professional, relaxing and totally for you. I love my visits and I love how I feel after them.

Pure Concept Salon+Spa Kenwood replied:

Jaime- Thank you for your review. We are glad to hear that Jen W. always makes your experience at Pure Concept enjoyable!

4 stars Customer since 2003

Nikki does a great job with my hair. I checked out and was given a price which I thought was a little low so I asked what the service was for and was told exactly what I had done - cut root and partial foil. Then I was called an hour later and asked for my card number as they charged my the wrong amount. They wanted $72 more dollars which was more than I have ever paid for my hair. Still not sure if I was charged correctly and have not had time to call. That meant Nikki got the wrong tip amount as I tipped her on the lower price that I was billed. I felt the girl that waited on me was very disineterested - not the usual.

Pure Concept Salon+Spa Kenwood replied:

Frankie- I apologize for the confusion during your check out process. Again, that was a mistake on our part and we welcome any comments or complaints that our guests may have. After reviewing the ticket from your last appointment, we have confirmed that you were charged the correct price for your retouch, partial, and cut. If you have any questions please call the salon and one of our managers can talk with you about the charge.

5 stars Customer since 2011

Jen did an awesome job

Pure Concept Salon+Spa Kenwood replied:

Patti- Thank you for your review. We are glad that you enjoyed your appointment with Jen.

5 stars Verified customer

Nikki did a nice job on my haircut and gave me a wonderful massage. thanks.

Pure Concept Salon+Spa Kenwood replied:

We are glad that you enjoyed your haircut with Nicki and the complimentary scalp massage. Thank you for your review!

5 stars Customer since 2010

I find massages from Aline to be very healing.

Pure Concept Salon+Spa Kenwood replied:

Judy- We are happy that you enjoyed your massage with Ailin and we hope to see you again.

5 stars Customer since 2018

It was one of my best experiences. Enjoyed everything from start to finish.

Pure Concept Salon+Spa Kenwood replied:

Patty- Thank you for your feedback. We are glad that you enjoyed your Pure Concept experience.