Quantum Mechanics
Automotive
257 Dekalb Industrial Way
Decatur,
GA
30030
(404) 484-3995
Mon - Fri: 8:00AM - 5:30PM
Sat - Sun: Closed
About
Quantum Mechanics specializes in servicing the following German and Japanese brands:
Acura, Audi, BMW, Honda, Infiniti, Lexus, Mercedes-Benz, MINI, Nissan, Porsche, Scion, Subaru, Toyota, Volkswagen.
Services
- Alternators and Starters
- Batteries
- Brake Repair
- Brake System Repair
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Used Car Evaluations
- Wheel Alignment
Languages
- English
Insurance
- Other
Payments
- American Express
- Cash
- Debit
- Discover
- Mastercard
- Visa
Certifications & Memberships
4 stars Anonymous Featured review
I thought the service and communication from Quantum Mechanics was very professional, thorough, and friendly. My only problem was the $60+ cost of an oil change. Seems a bit high, but I trust they're using quality products and doing excellent work.
Quantum Mechanics replied:
Thanks for the review and feedback! In the past, we used to simply do 'oil changes' on vehicles (remove oil, change oil filter, add new oil), but we were finding that cars weren't getting the other basic services that they really needed to be safe and reliable. We decided that we would go more in-depth and spend some time properly evaluating the needs of each car. We call it our 'Oil Service'. This involves having a high-level automotive technician actually test drive the vehicle, then check all exterior lighting, vacuum organic debris from the wiper cowl, and if applicable, the trunk seal-- this will often minimize risk of water leaks into the passenger compartment at front and rear of vehicle. Our technicians then visually inspect the engine bay, keeping an eye out for things like fluid leaks, fluid levels and condition, as well as other things like failing hoses or belts. It's amazing how many things are caught in advance of a part failure or a total vehicle breakdown! We go on to inspect the brakes, including removing the wheels, if necessary, to get a proper inspection. We also measure the water content of brake fluid, which is important for the safety and longevity of the brake hydraulic system. We do an inspection of the under-chassis, inspecting things like the steering, suspension, exhaust system and drivetrain coomponents. We evaluate the condition and adjust the air pressure of all FIVE tires! Very few facilities will bother to check the spare, but we think it's worth doing-- so many cars on the road have flat spares, which obviously wouldn't be of much help in the event of a flat tire. We also load-test the battery, and inspect the battery cables and terminal clamps, to minimize the risk of the engine not starting. And we do all of this before we get to the actual oil change! For the oil change, we use an OEM oil filter, and our standard oil choice is 76 Super Synthetic Blend Motor Oil, which is of much higher quality than what most oil change franchises use. For cars that require it, or customers that prefer it, we of course provide the option of many different fully-synthetic motor oils, as well. We admittedly charge a bit more for this service than we used to for simply changing the oil, but we think we provide a great value for the owner and their car. We hope to see you again in the future!
5 stars Marge & Rick T Customer since 1996
As always - outstanding service - both the work on the car and customer service.
5 stars John L Customer since 2008
Informative friendly competent service as usual.
5 stars Jim B Customer since 2013
Spencer went over and beyond helping and servicing our 2010 Prius. Jim Barnhart
5 stars Anonymous Verified customer
I'm always happy with Quantum. Thanks guys.
5 stars Frank N Customer since 2009
Stellar! You guys run a tight ship. Thank you!
5 stars Pat G Customer since 2008
This is my 9th year with Quantum andSpencer always helps me. It's great to know the same people are there year after ye ... Read More
5 stars Anonymous Verified customer
Excellent pre-purchase inspection. Saved me from making a big mistake. Thanks.
5 stars Paul & Ursula S Customer since 2001
AWESOME, as always. You folks have THE best customer Service and work ethics ever. So grateful to have trustworthy and ... Read More
1 stars Sheryl H Customer since 2014
Although the staff was friendly, we had a terrible experience at Quantum. I took the car in to have the A/C repaired an ... Read More
5 stars Gene & Mary Jane B Customer since 2007
Great thorough service! I shall return.