931 Queen Street West
Toronto, ON M6J 1G5

Mon: 8:00AM - 7:00PM

Tue: 8:00AM - 8:00PM

Wed: 8:00AM - 7:00PM

Thu: 8:00AM - 8:00PM

Fri: 8:00AM - 7:00PM

Sat: 8:00AM - 4:00PM

Sun: Closed

96.8% would refer friends and family to us

4 stars Customer since 2016

This is an excellent animal hospital, and one I would recommend without hesitation, but my dog's recent visit I would rate as below-average. I would have appreciated it if her ears had been cleaned. They had not been cleaned for over a week due to the need to have enough material to collect to analyze the bacteria and/or yeast overgrowth in her ears, and were very dirty. I would have appreciated that consideration for my girl's comfort.

Other than that, I have had many good experiences with this hospital, and will continue to take my little lady here for vet care. Their doctors and vet techs are excellent across the board, and their love for animals is very clear.

The desk staff are helpful and professional, but could stand to be a bit more polite and patient. They are by no means overtly rude, but at times seem annoyed by questions.

That being said, I would recommend this animal hospital, and would say it is truly full-service.

It offers an exceptional perk: an onsite doggy daycare and boarding facility. I've used it for daycare and boarding, and the animal hospital coordinates services with them beautifully.

4 stars Verified customer

Nurse and doctor were very kind. They explained everything and potential issues in a respectful and understanding way.

4 stars Customer since 2017

As this is still early on (first appointment) I'll wait to make any real judgements. So far, it's been really attentive, quick to make an appointment, and the staff were extremely friendly. Were hoping to make this the vet for our current and future pets.

5 stars Verified customer

All staff are very friendly and it feels like they genuinely care about my pet.

5 stars Customer since 2009

Paula fit us in when we didn't have an appointment which was very much appreciated as Prince was having some sort of allergy attack (her diagnosis) and we were a little freaked out having never experienced this before.

5 stars Customer since 2016

The staff were very friendly and professional. I recommend Queen West to friends

5 stars Customer since 2017

My little Alfie wasn't upset at all. That's thanks to the staff and the fun waiting area. He wasn't nervous at all and that made the experience a lot less stressful for both of us. And the place was very clean.

5 stars Customer since 2016

Great clinic and having them in our neighbourhood is terrific!

5 stars Customer since 2017

Both the Doctor and the Vet Techs were amazing! So patient and caring with our little pup, and took the time to answer our questions and show us exactly how to administer her medication when we were unsure. We we're also so pleased that they were able to fit us into their very busy schedule on short notice. I also can't say enough kind things about the reception staff - they are always pleasant and helpful and you can tell that they genuinely love what they do.

5 stars Customer since 2015


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