93.0% would refer friends and family to us

5 stars Customer since 2007

Love the people and the service they provided me

3 stars Customer since 2017

wait was long but vet was smart

3 stars Verified customer

wait was long butt vet was smart

5 stars Customer since 2017

Very clean and professional service. I really like the pricing as well. Thanks for the call after surgery and I would come again. High 5 for my review. Only wish I could have asst on surgery. I understand me not welcome in operating room. Thanks again

5 stars Customer since 2017

Staff very nice; Dr. Sunny kind and gentle with my young whippet.

3 stars Customer since 2016

I really like the staff and all the vet assistants are great. DR SANDDU however did not one thing. Came in for a matter of Seconds aND barely examined my dog. Also when he was checkin my dogs ears after I asked him to my dog kept squealing because I believe he was putting the thing too far down his ears. When he took my dog to draw blood I thought he was supposed to come back in the room and at least tell me how my dog was doing. Nothing! I paid.for an examination for him to be in the room with me for about 2 minutes tops! I will go back but not with that Dr.

Stefanie the assistant was great!

5 stars Verified customer

The doctor I saw was so sweet and caring. I apologize that I do not remember her name, maybe Jordan? She took care of my grand-dog 2 days earlier. She is an asset to your business. The tech was also wonderful in her role. Thank you!

5 stars Customer since 2017

Everything was done quickly and professionally.

4 stars Customer since 2017

The staff was friendly, pleasant to engage with, very knowledgeable, patient and courteous, with listening and answering to full satisfaction, all questions posed.

1 stars Verified customer

I was initially told that I could do both the free first time visit and half price vaccines by the girl at the desk. When I checked out, I was charged for the visit. The vet didn't even examine my cat. All she did was listen to her heart. She didn't feel her abdomen, look at her eyes nose or ears or teeth. When she gave the vaccines, she had to stick her twice the first time. My cat has never cried out with vaccines before. I am so disappointed with this visit and my baby has been slightly traumatized and hiding under the bed all night. I feel absolutely horrible and will never bring her or any of my cats there again.

Also in Crystal Lake

Dental

Dartmoor Dental

5 stars 604 reviews

As per every visit , friendly and professional staff, and work well done.
Read More …

Optometry

Dr. Dawn Wickizer and Associates, LLC

5 stars 407 reviews

Great experience. The doctor was very thorough, informative, and made me feel very comfortable. I will definitely be returning with my whole family for future appointments and highly recommend This practice!
Read More …