99.2% would refer friends and family to us

5 stars Verified customer

My care provider was patient and detailed. I left feeling like I was on a great path to overall well-being.

5 stars Customer since 2016

I think Dr, Reckers is amazing. She is very insightful and very thorough. She has helped me a ton so far. Highly recomme ... Read More

5 stars Customer since 2016

I am receiving cancer support from Dr. Lundberg. I appreciate her knowledge and the research she does that is specific ... Read More

5 stars Verified customer

Dr. Bloomingdale listened, was very thorough and provided an individualized concise, doable care plan. I feel better alr ... Read More

2 stars Customer since 2017

I don't know how I feel right now. I really liked the dr that I saw but upon getting home and researching these things ... Read More

Richmond Natural Medicine replied:

Here at Richmond Natural Medicine, we hold our commitment to respecting our patient's autonomy and privacy key. With that being said, we welcome you to continue to share any further concerns that you have with our staff and we will do our best to continue to accommodate you by addressing them. You are welcomed to return products that you refer to in your post for a full refund; No questions asked. It is and always will be our pleasure to serve you.

We also work hard to empower our clients during visits by encouraging questions about their care plan during their visit and also by providing clients with email contact information for questions that might occur after their initial visit. Empowerment through teaching is one of the seven naturopathic principles that we pride ourselves on at RNM. During our intakes, full disclosure around the care plan being a recommendation and not a requirement is discussed.

As we are now in the digital age, search engines and websites related to health has increased dramatically over the last decade. With more information and knowledge being shared on the Internet, the consumer population has become one that is much more knowledgeable. Which is great. We are excited and encouraged when patients are informed. When we see clients in office we are able to make recommendations that are more personalized rather than a generalized idea one might gather from a quick google search.

As it relates to supplements, the DSHEA Act of 1994 (via the FDA) regulates the safety, availability and definition of supplements. The DSHEA Act was put in place to protect consumers.

Our dispensary contains products that have been deemed safe and permissible under the DSHEA Act and many of which are available for purchase in your local health food store (s). Here at RNM we strive towards first doing no harm. Our ability to consider our clients? personalized presentations and our deep knowledge of complementary and alternative modalities aid us in creating care plans that work well and that are safe for our clients.

In Health and Service

5 stars Verified customer

Exceptional services. Including front desk and Dr appt. 1st visit and I look forward to a healthy relationship in every ... Read More

5 stars Customer since 2017

Cynthia and I walked out of my 1st appointment with the same impression; professional, thorough, capable clinicians; fe ... Read More

5 stars Customer since 2016

She was very thorough, and I felt heard not rushed. I left with a tangible plan and items thathat have brought some imm ... Read More

4 stars Verified customer

My most recent experience was doing a Medical Qigong session with Joy Black and it was terrific. A very valuable experi ... Read More

1 stars Verified customer

Colossal waste of time and money. I've gotten more expert health information through Google searches. Total scam. Instea ... Read More

Richmond Natural Medicine replied:

We are sorry for your experience with us. We value providing the very best experience for our patients. I encourage you to reach out to me so I can hear your specific feedback on what went wrong for you and help remedy your situation. Peter Ross, 804-977-2634.

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