98.6% would refer friends and family to us

5 stars Customer since 2017

I have always found them to be courteous and competent. This time I think they were honest with me when they gave me the ... Read More

5 stars Customer since 2016

Fantastic but I already knew from previous jobs how great the entire process is. Ricks has always taken great care of o ... Read More

Ricks Automotive replied:

Thank you Charlie for taking the time to leave us such a great review. We understand the importance of commercial vehicles and more importantly how critical they are to business. I will pass this along to the staff. Thanks again !

5 stars Customer since 2007

Well once again Rick's you exceeded our expectations. I returned with this Ford Edge due to a sound under the car and th ... Read More

Ricks Automotive replied:

Thank you for sharing Amy, we apologize for the installation error on the valve cover gasket and the failed plastic splash shield fasteners. We also appreciate your understanding, the kind words and your business. Thanks again !

5 stars Customer since 2024

Excellent service, Great communication, Professional, courteous and friendly. Streight forward, no games.

Ricks Automotive replied:

Thank you Jim for the kind words and sharing your experience. l will pass this along to the entire staff. We appreciate you and your business Thanks again.

5 stars Customer since 2009

I thank you for getting me in for service as I am leaving town next week.

Ricks Automotive replied:

Thank you Chuck, we are pleased that we could get your vehicle in for its service. We appreciate you, the kind words and outstanding review,

5 stars Customer since 2006

Took my car 5 minutes before my appointment. Changed the oil and inspection completed with in 45 minutes. Well done. I’m ... Read More

Ricks Automotive replied:

Harry, thank you for sharing and the five stars. We appreciate you and your business. Thanks again !

5 stars Customer since 2017

Keith took excellent care of us and kept us informed on the situation of the repairs. Got the vehicle back on time.

Ricks Automotive replied:

Thank you George for the kind words and sharing your experience. l will pass this along to Keith, and the entire staff. We appreciate you !

5 stars Customer since 2005

Awesome service as always. Servicing at Rick's for almost 3o years. Wouldn't go anyplace else!

Ricks Automotive replied:

Thank you so much Linda for choosing Rick's for all these years. We truly appreciate you and your business.

5 stars Customer since 2017

Keith is the best service advisor in Springfield! Best of the best!

Ricks Automotive replied:

Thank you Steve, for your business and taking the time to leave the five star review. We think Keith is pretty special too !

5 stars Customer since 2013

I've done business with Rick's Automotive numerous times and have always been pleased with the service. The service desk ... Read More

Ricks Automotive replied:

Thank you for sharing and taking the time to leave us the great review Tom. We appreciate you and your business.