My appointment at Riley went very smoothly. Corey, my long term stylist, met me by the front desk at the exact app't. time, checked my temperature and walked me back to her station. She checked the feel and look of my hair and suggested a deep conditioning. We also discussed some styling options for my hair and chose a good one for my face shape and age. The whole process took about an hour and I was very pleased with the results. I can highly recommend Riley Salon.