I had a STELLAR experience working with Ann at Rituals Aveda Salon!! She took all the time needed to ask questions and consult with me about my hair - what works, what doesn't, my preferences, etc. Due to a health issue, I also have thinning hair and hair loss, so she was particularly careful to address those concerns. I showed Ann a photo of the last time I actually liked my hair style (7 years ago) and she worked to help me achieve my goal of getting back to that style. It's the first time I have ever left a salon getting EXACTLY what I wanted. Ann is a lovely, talented professional, and I look forward to working with her again in the future!