100.0% would refer friends and family to us

5 stars Verified customer

Very professional and efficient service

5 stars Verified customer

Friendly courteous , staff . Real true professionals , who know's about cars. I will definitely be back with any major auto repair , and look forward to recommending friends there .

.

Alex Baskerville

5 stars Verified customer

RJ&G is the best automotive repair and maintenance shop in NC...without a doubt the best.

5 stars Verified customer

great service ,great job,will let you do all my work even though i live in wilmington

5 stars Verified customer

I had an oil change and check-up.

5 stars Verified customer

Took the car in for a front end alignment and tire rotate and balance. Mentioned the car was going on a long road trip, so they also checked my fluids and belts and looked for any potential issues that could come up in the trip.

5 stars

Jerry personally called me to keep me updated with the repairs I needed. That is what I call great service, whenever you have direct access to the owner.

3 stars Verified customer

Everything was as exemplary as usual as far as the shop, the people, and the quality of the repairs. There were some delays due to volume of work at the shop (I think) that were not conveyed as clearly as they could have been. Otherwise great - and a minor blip in the stellar service I always receive. Still take my car there, still highly recommend them to everyone I can.

4 stars Verified customer

Do a good job and keep the cost as low as possible

1 stars

Wow. I hope people read about my experience before going to this place. All I can say is that over the two week period that it took to get my car fixed, RJ&G fell short in three key categories: estimation of cost, estimation of time, and the most important category, COMMUNICATION. I was so frustrated with their lack of professional communication: THEY DO NOT CALL YOU BACK. Twice, Jerry told me I needed one more part in order to fix the car, so the final price was double the original estimation. Also, it took them two weeks to fix my car after originally telling me it would take a day and a half, and they never returned my phone calls in the mean time. Feel free to request more information from me through email.