95.6% would refer friends and family to us

5 stars Customer since 2012

First time with Virginia and she was great. I appreciate how involved Robert is in ensuring all of his clients are more than satisfied with the level and quality of service they receive. Beautiful, clean and updated salon.

5 stars Customer since 2013

I came in with a "Bird's Nest" and left with soft, well-mannered hair!

5 stars Customer since 2018

She was great- after bulbous color and Great blowout. Looking forward to a haircut next time.

5 stars Verified customer

Yes I liked Edward very much along with his assistant Krista. Edward gave me a very nice and much improved cut and I plan to see him again In six weeks. Everyone at the salon is welcoming. Very nice environment.

5 stars Verified customer

She did an excellent job. She knew exactly what to do, was personable and quick!

4 stars Verified customer

I would have liked being positioned facing the mirror during my cut. I didn't see anything until it was finished. Edgar was great, but didn't let me know what his intent was ...I initially thought it was too short and we could have discussed. Wonderful salon!

Robert of Philadelphia Salons @ The Village on Venetian Bay replied:

Thank you so much for the feedback! So sorry your cut was too short and that the positioning of the chair did not let you see the haircut during the visit. Hopefully you read this online as you did not leave your name for me to reach out to you for some solutions. :( We will certainly turn the chair to your liking so you can see the mirror and be more thorough in understanding the haircut and length you prefer. Your next haircut is on us! We will do everything we can to get that 5th Star! That is very important to us! Thank you again! robert@ropsalons.com

5 stars Customer since 2017

Carly was awesome and so sweet. They did have a conflict with appt but I waited and they were apologetic . I appreciate that.

Carly does a great job!

5 stars Customer since 2018

He greeted me warmly and apologized profusely for running a little behind. Made sure I was comfortable while I waited. Excellent shampoo and massage. Haircut just what I wanted. Much checking and confirming as we went along to see if I was happy so far. Very personable and an amazing haircut!

5 stars Verified customer

Edward was professional and friendly. He evaluated my hair and cut it in a style that is good for me. I will go back to Edward.

5 stars Customer since 2018

Abbey is Fabulous! Everyone was warm and wonderful. What a gem of a salon you have

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