96.2% would refer friends and family to us

4 stars Verified customer

Good job

4 stars Verified customer

Still the best in Humboldt Co

Rochas Automotive Inc replied:

Dan Thank you for your kind words and Review. We appreciate our Customers. This is our 10th Year in business and we are so happy for the many Wonderful Customers who have made this possible.

Angie Rocha

5 stars Verified customer

Thank you for always taking excellent care of my car!

5 stars Verified customer

Excellent service!

1 stars Verified customer

VERY disappointed in the service offered by Rocha's. I hired Rocha's to do a vehicle pre-purchase inspection on Friday ... Read More

Rochas Automotive Inc replied:

Ted _ I am very sorry that you had a less than Satisfying trip to our shop. We are a small locally owned business . We started with nothing 10 years ago and have built our shop on being honest and providing excellent Customer Service.. I am so sorry this was not the case for your encounter with our shop. We do have a new system to take pictures and send them to our Customers so they can see first hand what the conditions of their cars are. We are still learning. Not many shops even have this service and their is a learning curve. WE had seen this vehicle in our shop on 1 occasion. We are a small town and have many Wonderful Customers. You where our Customer on this visit and we scheduled you with a Mechanical Vehicle Inspection. WE put this Vehicle on a Rack and checked all systems and provided that report to your. We did not see anything wrong to take a lot of pictures of. We are in no way affiliated with the person you where buying the vehicle from. We are honest and at the time the vehicle came in you where are Customer, we gave you an honest vehicle inspection. Somewhere in the Communication there was a break down. We did not realize you had not seen the outside of the vehicle . I apologize for that. We have had a meeting with the staff to see how we could have done a better job to Serve you, Our Customer. Better pictures and Better communication seem to be top of the list. Once again Ted I apologize for the Service you Received. I hope you have found the right car for you. Angie Rocha

5 stars Verified customer

I was amazed by the evaluation that came with the oil change,no one else locally does such a thing they change the oil a ... Read More

2 stars Verified customer

Was very concerned that nothing was mentioned regarding the cost of the service until it was completed. I new to the ar ... Read More

5 stars Verified customer

Great service, honest people!

5 stars Verified customer

I always get great service at Rochas.

5 stars Verified customer

The best service around. Always have friendly service and great work on my vehicles that I take in to have service done ... Read More