Our 2007 Toyota Prius was in for replacement of the traction battery. This is the battery that powers the electric drive. It had been previously replaced, with a recently replaced battery failing by manufacturer defect. Ron was wonderful, dealing with the battery's warranty, getting the replacement battery, and installation. Everything was done in short order, and at no cost!
Ron does all of my vehicle maintenance, on this vehicle, and my GMC Yukon. Ron does the work right, first time, every time!