Customer service was top notch with friendly and accommodating staff. Linsey did an excellent job with my color. I was impressed with the extra steps they took by treating my hair to maintain it's health after coloring. On a personal note, I had lost an earring while I was there which was of sentimental value. I called the next day and they did not have it but took the time out of their busy schedule to look for my earring (which they did find). They are an establishment with a high level of class and I highly recommend them.