93.8% would refer friends and family to us

5 stars Verified customer

Very friendly staff and always nice to walk into every time I visit.

1 stars Verified customer

I have always enjoyed Ruiz Salon - still do. My regular colorist, Michael, moved away and so I was trying someone new however my experience was less than I expected. While the final result (color) was fine, Veronica was slow and inattentive. What should have been a 2 hour service became almost 3 hours (appt. 11:45am - left 2:30pm) Other colorists had clients' started after me and completed (including foils) before I was finished. Veronica also never attempted to have a conversation with me; no social interaction whatsoever. She also didn't ask me about my hair, hair care routine, on which side I parted it or how I wanted it styled. Considering the fact that this was the first time I had ever been in her chair, there was a lot we could have talked about. She didn't have another client to dovetail into my time and I wasn't in a hurry or on the phone, so we had no reason for a long service or lack of conversation.

5 stars Verified customer

so great! love coming here for the best, most relaxing experience ever. they always do a great job.

5 stars Customer since 1999

As always, my haircut is perfect. And during a busy work week, the wonderful calm moment I spend having my hair washed is pure heaven.

5 stars Customer since 2016

Katrina and Sarah are amazing!! Absolutely love my cut and color!

5 stars Customer since 2017

I totally trust Sarah with my hair! Does the best cuts ever!

3 stars Customer since 2009

Kim does an excellent job on hair color. I'm still disappointed that a proper blowout would be an additional charge on top of partial highlight price (which is above average for the industry).

5 stars Customer since 2017

Amy is AMAZING! It took me several years to find someone in Austin to cut my hair. She has done a great job every time, and I've referred several friends to her.

5 stars Verified customer

Fantastic experience! Will definitely be back!

5 stars Customer since 2013

Great cut, great service, great experience!

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