I usually have a great experience and love the way I look when I leave Rumors. I choose to do an updo over the weekend and was very disappointed. The stylist asked for pictures, and I showed her 4. When the updo was done it did not look like any of the photos. I found it to be messy and actually had to have a friend, who is stylist, fix a lot of the fly aways hair prior to the event. So many of the stylist are great at updos, I wish more thought had been put into who was assigned to me that day.