99.1% would refer friends and family to us

5 stars Customer since 2006

My pets and I are ALWAYS treated with expertise and respect from EVERYONE at Russell's. They are the most welcoming and caring doctors and staff in New England as far as I am concerned!

5 stars Customer since 2017

From the moment I placed my call to your facility I felt the warmth and caring for my pet. With no openings until the afternoon the contact person felt the urgency with my call and fit us right i,n. Everyone was pleasant and accommodating. The veterinarian (i don't remember her name) is clearly a compassionate person. And the interaction was wonderful. Thank you so much for taking such good care of Khloe. She's doing fantastic.

5 stars Verified customer

Very pleasant and helpful

5 stars Customer since 2003

Always courteous and customer centered with the well being of our pets in mind.

5 stars Customer since 2003

Thank you very much for the great care Russell's gave to Billie Jean while we were on vacation. I had no worries about her and knew she was in good hands. The boarding cost was very affordable and the complimentary bath she received made her look wonderful when I picked her up. I highly recommend Russell's for any service your pet may need.

4 stars Customer since 2014

Very courteous service when I stopped by to get medications for my dog.

5 stars Customer since 2009

Always a pleasure. Complete trust in Sophie's care.

5 stars Customer since 2015

Dr Heitz was excellent as always. She took the time & answered all of our questions. You never feel rushed.

5 stars Customer since 2003

Staff were kind and courteous. Molly was very pleasant. When she was bringing us to the room, I told her my cat did not like dogs, so she waited for a dog and its owner to pass by before she brought us in the room. Dr. Paine is always nice to speak with. Very caring with my pet. Office is neat and clean with no animal odor.

4 stars Verified customer

Pretty much on time framing us for our appt. Staff all buzzing around busy but no interaction except for the receptionist helping me. Almost feels like a "library" type atmosphere (except for waiting animals). The person checking us in was excellent.