100.0% would refer friends and family to us

5 stars Verified customer

excellent experience - as we've come to expect. Staff are knowledgeable and professional and take their time to address all our questions and concerns.

5 stars Customer since 2013

In and out in no time with what I needed

5 stars Verified customer

Staff was friendly and helpful. Dr. MacNeil was extremely thorough and kind!

5 stars Verified customer

Staff are friendly kind and caring!

5 stars Customer since 2019

Wonderful clinic. Everyone goes out of their way to make it a great visit!

5 stars Customer since 2019

My Boston Terrier had an issue with her eye that was very concerning to me (red, swollen with a cloudy film). Called my long time (20+ years) animal hospital (Companion) explaining the issue and my concern. Was told they were full that day, but could book me in for the following day or I could call around to another hospital. After being a client for 20+ years I genuinely expected better treatment than that. I was looking for a quick check to let me know how serious (or not) it may be. I called Russell Lake and they asked, "how soon can you be here". I arrived 15-20 minutes later, the Vet checked her almost immediately, ran a couple of tests and prescribed meds for the eye. 3 days later and my girl is doing much better. I am so impressed with the service I received that I have requested my file history be transferred from Companion to Russell Lake. Thank you!!

5 stars Customer since 2019

I called 45 minutes before they closed about an issue with my cat. They were able to see me right away. The service was great.

5 stars Customer since 2019

I was very happy with the care and service that I got here at the clinic.

5 stars Verified customer

Very happy with our treatment during our emergency visit. The team made us feel very welcomed cared for and were exactly what my pet and I needed. I would not consider another vet again.

5 stars Customer since 2019

Excellent service. Vet and Staff were knowledgeable and efficient and made my visit easier. Thank you.