What a wonderful experience I had on Saturday afternoon! I felt so rejuvenated after my time there. Many components contributed to my outstanding afternoon. First, the gentleman at the reception desk was most welcoming and upbeat when I checked in. He was professional and hospitable. Second, I arrived early so I had time to look at the OPI products and choose two nail colors for spring, which he was happy to hold at the desk until my appointment was complete. Third, Deanne is always outstanding in her welcoming ways and her amazing skills! Today, I felt especially valued through her interactions with me and, as usual, she gave me a perfect hair color which is so becoming! It is perfect every time!! Fourth, since Deanne had another client, which I understand, she kindly asked Audrey to wash my hair. Audrey gave me a calming massage and offered to blow dry and comb me out instead of using a dryer. She too, like everyone else that day, took time to make me feel valued, and she did a stunning job on my comb out! Lastly, when I checked out, the woman who concluded my charge was equally kind and upbeat, even though it was 4:30 in the afternoon. So, thank you for asking about my experience. I am happy to share my outstanding experience and look forward to coming again soon.