My visits to this Optometric group are always above average to excellent. Dr. Sakazaki is always professional, friendly, informational and helpful. The Opticians are as well. The only drawback is not being able to get an itemized invoice after paying. They say it will be emailed to me. My expectation is that it will be emailed timely (within 1 to 2 days). After a few working days have passed, I call the office to request the invoice be emailed.