Our first visit after recently moving to Palm Coast. We wanted to board Lotus and needed to establish her as a patient before doing so. The experience was very pleasant...nice atmosphere in the reception area and friendly, welcoming staff. We were given a tour of the full facility...boarding area, labs, pharmacy, examining rooms, etc. The staff was obviously proud of there facility and rightfully so. The exam went smoothly, the vet and technician very efficient and knowledgeable and Lotus remained calm throughout...worst part for her was the car ride to and from. We would be returning in a couple days for her first boarding experience there and we felt very comfortable with that decisuion after having met the people and seen the surroundings.