This was our first time here. We moved to PC a couple of years ago. Trying to find a good place to bring our pups is hard. Saw the reviews for Safe Haven and called them. They were closed so we left a message, They called back first thing in the morning. They gave us a time but were concerned for our Lexi so they called us back to give us an earlier time to get her in sooner. We thought that was very caring. We received nothing but kind and professional service from everyone. They really care about their patients. We got a call the next day regarding blood tests as promised and were able to pick up medications within 30 min. To get our Lexi started right away. We are very happy with bringing our fur babies here!