Although I was running a few minutes (about 5) late due to heavy traffic in Old Ellicott City, I was immediately greeted by the font desk and offered a free beverage. My hair dresser, Allison, greeted me immediately and took care of me promptly for my quick bang trim. She did exactly as I asked and was extremely pleasant and personable. I love coming to this salon and to Allison in particular. The salon looks great and everyone there is super nice!