I'm not sure whether any of the stylists at this salon have ever received formal training, let alone Aveda quality training (except the lady who threads eyebrows - she's excellent).
Forget about a standard Aveda scalp massage with your wash, they just don't even bother with that, and be pleased if your hair doesn't come out gray (I am not kidding).
If you're the first appointment of the day, don't bother showing up on time, they won't. Someone will MAYBE be there by 10:20am. Maybe.
Now to be fair, I did give this salon a few chances thinking that my experiences might be a fluke, but they weren't. This is a bitchy, unprofessional salon with subpar services, yet they believe they can charge Aveda prices.