I always go to this saloon when I am in Michigan. Because staff is friendly and they are very clean with brushes..etc
My last visit is quite opposite. the front desk lady with short hair was very rude - when I asked her how long it would take - I was on time for my appointment but they took me in 10 mins late - the front desk lady was defending and has a rude behaviour.
My stylist Kathy who did my hair wash and blow dry was very rude and used dirty brushes. When I requested her to clean them, she said they always have hair on them - I think thats disgusting and I never seen that at Aveda saloons. Why would I go to an expensive saloon like Aveda for wash and blow dry if they are using dirty brushes?? I might as well go to regular saloons.
If not for Jacky - who did my balayage and hair earlier I would have never visited the saloon again. Jacky does an amazing job anytime.
If you are going to Aveda - ask for Jacky and Alexandria.. if not for them I wouldnt recommend.