I've been going for years and loved the 2 stylists I had. I brought my daughter in to a new stylist because of scheduling issues. Big mistake. It was horrible and I won't be back. Screwed up the color. Lack of communication, and when I mentioned something about it, they were so condescending. Went to Ulta and was much happier with both the outcome and the treatment of their customers. Don't go to Salon Rene for "fun summer colors" bc according to them it doesn't exist. It's a "luxury item". Ulta does "fun summer colors" all day long. And it lasts all summer long.