98.9% would refer friends and family to us

5 stars Verified customer

Lovely staff and facilities!

5 stars Verified customer

Good customer services

4 stars Verified customer

Excellent service, professional and knowledgeable, very attentive staff, prices are a bit too high.

5 stars Customer since 2016

The staff were very friendly. My appointment was for Botox and filler injections. I had nurse Gaya doing the injections. This was not the first time I get these injections. I had had nurse Gaya for lip filler before and she did an amazing job. I don't quite know the result of this time yet because it's only been 4 days. But I like what I see when I look Iin the mirro so far.

5 stars Verified customer

Customer Service was awesome. I most definitely will refer Dr. Rajagopal to any and everybody.

5 stars Customer since 2013

As always, I had a great experience in my last visit to Dr. Rajagopal's office. Everyone in her staff is always very kind and committed to providing the best services. Dr. Rajagopal always listens to my concerns and doesn't try to push me any product or procedure that I don't want to buy or do. I was very reluctant about putting Voluma on my cheeks but needed something to give my face a little lift... Dr. Rajagopal heard my concerns and did an amazing job in making it look really natural. I woke up today with a refreshed look and am extremely happy with the results. We also decided to change my botox dose... I won't be able to see the results until a week or two from today but I've always had great results in the past 5 or 6 years that I've been doing botox with Dr Rajagopal and I trust her completely.

5 stars Customer since 2017

About the surgery, I don't have any bad things to say. Everyone was so friendly and nice and I knew what I was supposed to do before, during, and after the surgery. But therer were a lot of related questions regarding timing of prescription and insurance details before the surgery where I had to remind them to reply to my emails multiple times and that was the only thing I wasn't 100% happy with but still, those eventually got done and I got answers I needed.

5 stars Verified customer

I really like Nurse Gaya. She informed me beforehand what I should expect from the ultherapy treatment, and was very efficient and careful during the treatment. Because of the numbing cream and the ibuprofen before the procedure, the ultherapy was not very painful, and my skin felt GREAT immediately after. It felt like the skin I always wanted.

My only complaint was that I was left waiting for a long period of time between the time that the numbing cream was applied til when the procedure actually started. I felt a little forgotten, and no patient wants to feel that way!

5 stars Customer since 2017

I had a wonderful experience. Everyone was compassionaye and making sure I was comfortable

4 stars Verified customer

All the people who work with Dr. Ragagopal are always so friendly and make me feel comfortable. Thank you! I've had plenty of very pleasant experiences at the office, and the doctor is great.

I would have liked a little more communication around my Ultherapy. For some reason I did not know, for instance, that it would be an hour while the facial numbing set in, and then another hour while I spoke with the nurse about some of my concerns and we waited while I took an Ativan. By this time the painkillers I took beforehand at home had worn off. The paperwork and consent form I filled out upon arrival should have been looked at and my questions addressed BEFORE proceeding with the facial numbing and the long wait -- this way we could have saved an hour. And I would have liked to know beforehand that as an immunosuppressed person I might not see much result from the procedure (which I went ahead with anyway, having come that far).

Aside from that, Ultherapy went fine despite the discomfort. They are honest about the level of pain you'll experience, and that I appreciate. Nurse Gaya was gentle and patient -- she did a great job.

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