The services are good and the price is reasonable, but the scheduling is a total nightmare. You book six weeks in advance, only for them to call you the day of your appointment to reschedule. This happened to me on several occasions, a few times they gave me a weeks notice. But heaven forbid you have an emergency, don't expect any sympathy if you aren't able to make your appointment. Only they are allowed to reschedule the day of. If you don't value your time (because they sure don't), I would recommend this spa for their quality service. Just not their customer service.