92.7% would refer friends and family to us

5 stars Verified customer

I had a very enjoyable experience @ Sandia Vision on Eubank, which was such a relief because my last experience @ the eye Dr's was a very unpleasant one. I had never been 2 Sandia Vision before, and was not able to get into be seen as quickly as I'd hoped, but feel their excellent service was well worth the wait! I came in for my appointment a few min late, and the front desk staff was still very courteous and had me signed in and ready 2 go in no time. Having a bad experience with my previous Dr, I was naturally a bit nervous about meeting my new optometrist, but my nerves were immediately calmed the moment I met Dr. Fite. He was so friendly, outgoing and super easy to talk 2! He got BOTH my glasses AND contact lenses exams done in a matter of minutes! Since my insurance is Medicaid, I was given a total amount of $70-sonething due @ the time of check out for my contacts exam!! I wasn't aware they weren't COVERED by my insurance, and being on Medicaid, most would automatically assume I didn't have no $70 to cough up right there... Which was no prob for Dr. Fite, whom not only did my contact EXAM free, but also hooked it up w/2 free trial pairs of contacts to try out!! I would definitely recommend this optometrist to ANYONE and EVERYONE!

4 stars Verified customer

Dr. Chinisci was very personable and will definitely be back to see him. The guy who was going over the purchase of my glasses spoke so fast and talked so much it made my head spin. He seemed super hyper and kept wanted to upgrade and try to get me to spend more money. I felt as if I barely spoke 2 words and felt rushed and pressured. Not a good experience and will be buying my glasses elsewhere in the future. But I look forward to seeing Dr. Chinisci in the future.

4 stars Verified customer

I have always been treated with a professional and kind manner, and I appreciate how Dr. Frank Chinisci works with me to find the best solutions to try to correct my vision issues.

4 stars Verified customer

I used to see Dr. Fite but was scheduled with Dr. Chinisci and was very happy with him. He has a pleasant demeanor and great chairside personality. I will definitely see him again. The reception gal who checked me in was very bland; a smile goes a long way. The checkout process was awkward, as the young woman said her computer was taking some time to "load up". I hate to stand there and stare so I took a few steps and looked around and waited and waited. When she didn't say anything, I checked with her and asked if her computer was up and running and she said "Oh, yes" but failed to mention it to me. I needlessly waited around for 5-7 minutes. Dr. Chinisci is the reason I'll be back.

5 stars Verified customer

I fell very comfortable with the eye doctor that I have been seeing. And the staff is very nice.

3 stars Verified customer

The doctor was very good and would recommend to anyone. The only thing I have a complaint about is the young lady that checked me out was aggravated at the two computer system she had to work in and she got mad because my insurance wasn't updated in my account. I gave it to the person that checked me in. She raised her voice at me and I calmly asked her if she was mad at me and that it wasn't my fault. She changed her attitude and was nicer as she finished checking me out. But, no apology. So, trying to decide if I will say something to office manager when I go back in two weeks for follow up.

1 stars Verified customer

I was not told about charges before the exam only after when I had no choice but to pay. The person that took me back never introduced her self and was very rude when I told I had contacts in.

4 stars Verified customer

I had a wonderful experience. The exam was quick, yet thorough. Knowledgeable and friendly staff.

5 stars Verified customer

Professional all the way. First eye exam in years that was not rushed and I felt comfortable about the results.

Melisa Hockett, O.D. was super.

5 stars Verified customer

Dr Chinisci and staff were awesome as always!