With Chuck's kind explanations, oversight, and follow-through; Gener's expert diagnosis of a tricky intermittent electrical issue; and Nick's chauffering me across town (good conversation!), I am totally satisfied. They found my problem and fixed it -- all as promised, within a day and at a very fair price.
Sansone's been my go-to place for about 20 years, first for my Honda, and now for my Saturn. I wouldn't go anywhere else. These guys know their business!