98.7% would refer friends and family to us

5 stars Verified customer

Very pleased with service work. Manuel provided excellent customer service.

5 stars Verified customer

quick, reasonable, and great attention to the work.

4 stars Verified customer

Employees are always friendly, courteous, and helpful. Nobody likes getting work done on the car or the bill that comes with it but you leave feeling the employees of Scandinavian Import Servicenter have done all they can at a reasonable cost

3 stars Verified customer

They fixed what they thought was the probable cause of the noise I was concerned about. But the noise is still happens. Good news the spongy brakes at startup are better than before.

5 stars Verified customer

The guys here are so nice and honest! They never try to up sell on extra service. HIGHLY HIGHLY recommend them!

5 stars Verified customer

Efficient,Knowledgeable about their cars. Treat you with respect and explains difficulty or what's been done that is easy to understand. They're a great team to work with with it comes to my car.

3 stars Verified customer

Not the level of service that I have had in the past. Disappointed.

4 stars Verified customer

To start - I was pleased with the work performed on the car. Edwin does great work and describes things very well, took care of a few things which were ignored by the last place.

I was NOT happy with three things: the lack of a call to tell me progress (I called three times in two days - not constantly), and the lack of an estimate before work was performed - the work was just done. In addition, there was a call the following Monday after I paid the bill in full on Friday, to inform me that they had forgotten to charge me for the labor and needed me to pay more.

Scandinavian Import Servicenter is great and has helped me in the past. I am appreciative of their efforts, and they are highly recommended, but this time was new territory. They were extremely busy and took a while to get me in, so I grant them a pass, but hope this does not occur in the future.

Hard to find a shop in this area which knows the P2R series well, or Volvos in general. They are a little quirky, and many shops claim they know, but do not. Scan does, and their track records shows it.

5 stars Verified customer

This is a top notch facility for servicing imported cars, especially Volvo, BMW, and Minis. The bays are spotless, the mechanics all expert and the front office goes out of their way to be helpful

They never push unwarranted work and stand behind all work they do.

Pick up and drop off to and from Rockville Metro is furnished and prompt. I am happy to recommend them.

They also sell used cars, all of which have been checked out and fully warranteed

5 stars Verified customer

Always bring my Volvo to Scandinavian and always get excellent service. These guys are great!!

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