To start - I was pleased with the work performed on the car. Edwin does great work and describes things very well, took care of a few things which were ignored by the last place.
I was NOT happy with three things: the lack of a call to tell me progress (I called three times in two days - not constantly), and the lack of an estimate before work was performed - the work was just done. In addition, there was a call the following Monday after I paid the bill in full on Friday, to inform me that they had forgotten to charge me for the labor and needed me to pay more.
Scandinavian Import Servicenter is great and has helped me in the past. I am appreciative of their efforts, and they are highly recommended, but this time was new territory. They were extremely busy and took a while to get me in, so I grant them a pass, but hope this does not occur in the future.
Hard to find a shop in this area which knows the P2R series well, or Volvos in general. They are a little quirky, and many shops claim they know, but do not. Scan does, and their track records shows it.