I requested help in replacing broken passenger side windshield washer nuzzle, but it was not done.
The receipt specifies I declined 4 recommendations, but the truth is I was not even offered any of them until I got to the shop right before it's closing. If I were to be offered the recommendations, I would have them done (although I don't know if the shop can finish all of them on the same day).
Gert was very patient in explaining possible solutions when I dropped my car, and Leo was also very patiently in explaining what were done and found. However, some answers were listed in my receipt and I had to ask for them.