118 E John W Carpenter Fwy
Suite 110
Irving,
TX
75062
(972) 717-2725
Mon: 9:00AM - 4:00PM
Tue - Fri: 8:00AM - 7:00PM
Sat: 8:00AM - 4:00PM
Sun: 9:00AM - 4:00PM
About
With 20 years of experience in the industry, Scott LeMaster brings his expertise and a unique vision of personalized service to this modern, sophisticated salon. At Scott LeMaster Salon and Spa, you'll feel comfortable and welcome in an environment where the singular goal is providing guests with the finest of services.
Services
- Body Waxing
- Brazilian Bikini Waxing
- Brazilian Blowout
- Bridal Styling Services
- Bridal Styling Services
- Eyelash Extensions
- Eyelash Services
- Eyelash Tinting
- Facials
- Facials
- Hair Enhancement
- Haircut - Children's Cut
- Haircut - Children's Cut
- Haircut - Women's Cut
- Haircut - Women's Cut
- Highlights
- Highlights
- Invati
- Invati
- Keratin Straightening Treatment
- Keratin Straightening Treatment
- Makeup
- Makeup
- Men's Services
- Men's Services
- Nails - Pedicures
- Nails - Pedicures
- Spray Tan
- Styling - Styles
- Styling - Styles
- Styling - Updos
- Styling - Updos
- Sunless Tanning
- Tanning
Languages
- English
Payments
- American Express
- Cash
- Check
- Discover
- Mastercard
- Visa
Staff
Scott LeMaster
Certifications & Memberships
5 stars Anonymous Featured review
Unfortunately, had a pretty bad experience with the salon. I received a call from the salon 22 minutes before my 11 AM appointment, notifying me that my stylist was not in that day. I was on my way to salon and received the call from Kristie, who supposedly felt so bad about situation(said this many times) and said that I could reschedule with my stylist(Mercedes), who is amazing, or still come in and be put with someone on same level as my stylist. I initially tried to reschedule but ended up calling right back and going in at 11:15. A pretty bad haircut later and discovering that I had been placed with their new assistant for my cut, had me extremely upset. My regular stylist is incredible, with many years of experience, so to be treated that way and told I would be with same level stylist and put with the junior staff member was actually just kind of hurtful. The person who did my cut was extremely nice and this complaint is not towards that individual, although I was not happy at all with the cut. I tried calling Kristie the day after my appointment to let her know how disappointed I was with how she handled my situation and that I was aware she had placed me with their new assistant. Kristie had already left for the day and the gentleman I spoke with took my name/number to give to her for a return call. 10 days later and never heard from Kristie. This was all so avoidable, which just makes this more frustrating. If there was not an available stylist on the level of my regular, she should have relayed that and I 100% would have just waited for my regular stylist.. If it was a matter of paying for the services(she had told me they would not charge for the cut because it was their fault, which I said was not necessary because scheduling mistakes happen, not a big deal!) I would have had ZERO issue doing so with someone on the same level. Bottom line, lying to a client, however insignificant she thinks anyone is, is not ok. If you say you are putting me with someone on the same level, you do that, end of story. Overall, this salon and my stylist in particular are amazing! I am not going to give a low star rating, as I would not want to do anything to negatively impact the salon as a whole and especially not my stylist. This complaint is solely towards Kristie, who happens to be the salon director. I am one person, sharing one bad experience I had. Hopefully, I am the only one and this is not something that anyone else has dealt with or will have to deal with.
Scott LeMaster Salon & Spa replied:
Hello and thank you for your feedback. We apologize if you felt this was handled unprofessionally, as we strive for absolute customer satisfaction. If you would like to discuss further and resolve this matter privately, I would love a chance to do so. To assure I receive your message, please contact me on my cell phone 972-965-2552. Thank you, Kristie
5 stars Brandy O Customer since 2019
Dev was awesome! She took the time to listen to me about my struggles, preferences and skills (or lack thereof) with my ... Read More
5 stars Joni D Customer since 2017
My experience was great! My highlights and cut are exactly what I asked and i loved the look when she was done!
5 stars Anonymous Verified customer
Online booking is a breeze. Mercedes is great at recommending what is best to complement my features whether it is color ... Read More
5 stars Anonymous Verified customer
Taylor is absolutely wonderful! Professional, talented, and just a joy to be around! Prior to Taylor, I went to Kendra f ... Read More
5 stars Taylor S Customer since 2017
Dev is the best! I always get asked who does my hair and how it still looks so healthy with the vivids that I get. It's ... Read More
5 stars Jacque E Customer since 2009
Best Salon ever - great personal service!
5 stars Amanda T Customer since 2019
Shelby listened to what I needed and provided a great solution. She walked me through the whole process and was very hel ... Read More
5 stars Benita B Customer since 2008
Scott - he is the Master!
5 stars Margie B Customer since 2010
Kenzie did a great job! It was a pleasant experience! I had a Brazilian Blowout and root touch up. I loved the result!
5 stars April S Customer since 2016
Jessie did a great job giving me a completely new style and look. Her experience shows in the results. Thanks Jessie