Serendipity has been the destination of many happy memories for our clients, including bridal parties, couples time, Spa-garita Week, girls' day out, Kings for the Day, moms-to-be, teen birthday parties and (my personal favorite) a wedding proposal during a couples massage (P.S. she said yes!).
Acne Clear Light
Brazilian Bikini Waxing
Deep Tissue Massage
Eye Brow Design
Hot Stone Massage
IPL (intense pulsed light)
Nails - Manicures
Nails - Pedicures
Prewedding Make-up Trial
Certifications & Memberships
96.6%would refer friends and family to us
The service and the staff was amazing, however, we went in person to pick the services we wanted, discussed pricing and made sure to add in tip to overall cost as I didn't want to have to have more money day of appointment. We had set everything including date and paid cash up front and they put it on a gift card. Due to construction, our appointment had to be rescheduled. Not sure what happened when the appointment was rescheduled but at time of checkout, I was advised the prepaid gift card was still short by $25.00 for services and definitely didn't cover tip. Love having surprises like that - NOT.
We are so sorry that you had that unexpected charge happen upon checkout. Thank you for being understanding of the rescheduling so that we could go through our renovation process, we hope you enjoyed the new setup of the spa during your visit, we are getting great feedback from our clients! The only thing I could think of that may have happened is that your group had upgraded services during your visit with us. That being said if you would like to contact our Spa Coordinator, we would be happy to go over the appointments and cost that was applied the day of your visit and alleviate any confusion. We look forward to hearing from you!
Serendipity Day Spa
Customer since 2005
I have been going to Serendipity Day Spa for 13 years and have always had a wonderful experience.
Recently, I saw Myla who is amazing; so kind and helpful.
I highly recommend Serendipity Day Spa and in particular, any experience with Myla!
So, girl was nice, but I felt I was missing something. She didn't view my skin with light for clogged pores or blackheads as has been done on previous visits. I would probably not request her in the future as I want the full experience
No they have no idea what they are doing. My aesthetician was angry when I told her I was there for a full bikini wax. She had no idea and was extremely awkward, kept asking if I was good. And had me touch myself to see if that was enough. (I thought full bikini was just that) also got wax all over me. When I called the next day to voice my concerns I was begged to let a supervisor call me to make it right. I told them I was available after 4 pm, and was promised a call the next day after 4. Two days later, I got a call at 8 am on my way to work. I did not answer and whoever she was she left a message to call her back. Absolutely horrible. Do yourself a favor and stay away and tell your friends to stay away too.
My experience was relaxing and enjoyable. The staff at Serendipity are always smiling and attentive to your needs. The massage chairs for pedicures are fantastic. A visit to Serendipity Day Spa is a great way to treat yourself.