The salon is lovely. I was greeted and felt appreciated and comfortable. I had brought my 4 year old grand daughter along and a chair was provided for her to sit near me. Elaine cut my hair. She listened and responded to what I had to say. I like my hair very short and get the best results when it is cut dry. She was very accommodating. As she cut, she kept asking me for my input and explaining what she was doing and why. The end result wasn't exactly like the photo of my previous hair cut, but I love the haircut! And at the price I paid was a real value. I get my hair cut every 4 weeks so good value is important to me. I will go back.