i LOVE heather. i have been seeing her now for years. my sister in law recommended her to me because of how good she is with color and, boy, was she right! the most wonderful thing is that i can wash my hair and not have to blow it dry because it just lays perfectly. I am more than willing to drive more than 30 minutes every 7 weeks just for her. There was a new guy at the front desk yesterday and he was a sweetheart. i have never met anyone at the front desk that wasn't great.