I can't say that I've ever had a bad experience here. Dr. Ahn and her staff always strive to provide the best service available. Her eye exam is very comprehensive. I never feel like I'm being rushed during my eye exam and she always has time for any questions I may have. Not many doctors out there can genuinely make you feel feel good about going to an eye exam--she is one of those doctors that really care about your eyes. She also has a great staff, they will help you pick out a pair of frames and do any adjustment so you look good in them. I just recently bought a pair of sunglasses from them and could not be any happier. They ordered a new shipment of current styles just for me so I can try them out, at least that's what I think. Not that they would admit to anything. Again, this is a great place to have your eyes checked and I would recommend anybody reading this review to give the Eye Shop a visit.