95.6% would refer friends and family to us

1 stars Verified customer

I wish that I would have heard the experience that my friend had with this SA before I took my car in for work. I am definitely displeased with the "service" that I was provided. They performed unnecessary work on my vehicle(confirmed with other auto shops after the "service" was completed) and then the owner was condescending in emails when I asked for clarification for the reason the work was done as well as the charge. Instead of answering questions that I had, I was belittled and told that I should have been charged more. I would recommend taking your business elsewhere, literally. This place is a joke.

5 stars Verified customer

The employees are always professional and they explain everything upon check-out in detail, which is very helpful to me.

5 stars Verified customer

Adam and the team at Simard are very much appreciated by my family. Our vehicles are well maintained for the change in seasons in Alaska. Thanks to Simard for great customer service and auto repair expertise.

1 stars Verified customer

For a $400 oil change with an inspection and oil change that could have been done by a high school, some respect could have been given for the posted prices on their walls! $169 still would have been shady...

Simard Automotive replied:

Hi Fred. I just left a message to discuss this with you. Please call me at your earliest convenience. Thanks!

Mike

5 stars Verified customer

Great customer service very informative

5 stars Verified customer

Great crew! Patients! Very helpful! Good job! Willing to do extra to make the customers happy!

4 stars Verified customer

Picked up my truck yesterday after the shop was closed and found my 2 back doors unlocked. :(

5 stars Verified customer

I was very pleased with the service yesterday I would come back again I was very happy

5 stars Verified customer

Thanks again for the kindness and professionalism. I never feel pressured to buy or fix anything - I feel informed of my options and know I have help for any issues whenever i am ready to address them.

5 stars Verified customer

Simard did what they said all the way around. From scheduling to analysis of the problem, to delivery of the vehichle, there were no surprises.