I wish that I would have heard the experience that my friend had with this SA before I took my car in for work. I am definitely displeased with the "service" that I was provided. They performed unnecessary work on my vehicle(confirmed with other auto shops after the "service" was completed) and then the owner was condescending in emails when I asked for clarification for the reason the work was done as well as the charge. Instead of answering questions that I had, I was belittled and told that I should have been charged more. I would recommend taking your business elsewhere, literally. This place is a joke.