100.0% would refer friends and family to us

5 stars Customer since 2013

This is our third or fourth time sending our Saeco Syntia for cleaning and/or repair. They do an excellent job of following up after receiving the unit, with the service needed and the estimate before any work is performed. We have been extremely pleased with their work and the convenience of sending it up to Tampa. The turnaround is very quick. We would highly recommend them to anyone in need of repair and/or cleaning of their espresso machines.

5 stars Customer since 2015

So knowledgeable & friendly!

5 stars Customer since 2015

very pleased with service provided via phone and email!!!

5 stars Customer since 2015

I was so happy that SIPS was in town, and am thrilled to have my machine back running better than before so quickly.

5 stars Customer since 2010

I give them a 10. Always prompt with deliveries, any time we need help with coffee machine. They go above and beyond to help.

5 stars Customer since 2015

Awesome people to deal with! Repair done quickly, efficiently, and the problem was explained to me thoroughly. With the needed repair and some freely given advice I am now making superb espresso.

Thank you so very much for being effective, thorough, honest and friendly.

5 stars Customer since 2015

These guys were great! They repaired our home espresso machine quickly and at a reasonable cost. They explained everything they were doing and helped me learn some tips too. And they were super nice to boot. Yay Sips!

5 stars Customer since 2015

Sincerely and excellence in service makes SIPS a must when need arises

5 stars Customer since 2015

Through SIPS I have purchased a beautiful espresso machine from Spain. Donna has been so helpful and is very genuine. Im glad i found SIPS.

5 stars Customer since 2015

I was very pleased with the knowledgeable staff at SIPS and the prompt repair of my Gaggia. I was very happy with the repair cost and return shipping cost.