When i checked in scott greeted me very nicely. Very respectful man. The work was done quick and very well done. But when my car was done there was another man on the register indidnr catch his name but that man was very rude. Usually scott goes though and explaines if there were any parts that he recommends need replacemwnt. But nonthis man just had me pay my bill and threw the receite at me. Its not the first time this has happned. But other then this rude person everything was great.