We thank you and appreciate your valuable feedback. We would like to explain regarding our fees as we are in network with your insurance plan we have contracted fees with your insurance, which decides your coverage and copay. Unfortunately your dental plan has very minimal coverage and expects you to pay almost 90% for all procedures including the preventative procedures. This coverage and fees is decided by your insurance plan and not by the office. Hence any office would be charging you the same fees as long as they are contracted with your insurance. Traditionally the insurance contracted fees are lesser than the office fees which gives an advantage to the patient who is enrolled in a insurance with a better coverage as against to a patient with lesser insurance benefits. Please feel free to reach out to the office if you need anymore information about various insurances with better coverage and benefits which would reduce your co-payment on various procedures. We thank you for trusting us to provide you with the best quality dental care.
Customer since 2018
The appointment was excellent! I was taken at the specified time. The work was done by Dr. Deepa and her staff in a friendly manner and done very professionally. We were given instructions as to what we could and could not do after the appointment. Also, the staff quickly and effortlessly got us through checkout. We plan to be back in 6 months for another checkup.
I have been going to Dr Deepa for several years now and she is knowledgeable, thorough, and comforting. I thought when she took over for my longtime dentist that I would find one closer to my home but I couldn't be happier. with her services. I will continue seeing Dr Deepa for the duration.
An old crown came off. Dr. Deepa saw me very promptly. A new crown was necessary. She is very gentle and made sure I did not have any pain. She got the new crown promptly so I could go out of town. Her office staff is very friendly and helpful.
Ken & Bill never fail to provide the highest quality service and customer service. These are the only guys I trust with the service of my vehicles. Exceptional business, I recommend Total Auto to anyone in need of auto care, this is your spot.