Unfortunately I had to take my car in because after I had changed the brake pads and rotors they seemed to be a bit soft, especially with a higher load in the car.
I spoke with Al and he suggested that because they were not OEM pads/rotors that this was probably the cause. As much as I didn't want to hear that it appears that he was correct. The OEM pads/rotors he installed seem to be working better. He also bled the system which had a bit of air in it.
Although it was difficult to swallow the cost (even though they were $500 cheaper than the dealer) I knew it was a safety issue and needed to just do it. Al was not pushy and even said that the rear pads/rotors that I had also replaced should be ok since the front brakes do most of the work. Needless to say, when it is time to replace the rear brakes I will use OEM parts and most likely go to SC Brake.
It is refreshing to find an honest service center and would recommend them to others.