90.9% would refer friends and family to us

5 stars Customer since 2012

From the time I called to make my appointment until I checked out, the employees could not have been nicer and my massage, from Sunni, was the best. She explained what she was going to do and during the massage did the same. Great experience.

5 stars Verified customer

Great message as always at Spa Niva Grant lication!

5 stars Verified customer

I've now had a couple of different kinds of services and each and every one has been excellent. The latest was the Signature pedicure and I truly have "happy feet" now. The facility itself is a very relaxed atmosphere and clean as can be. The personnel are just fantastic.

5 stars Customer since 2014

Beth is the best esthetician in Tucson! I would never get waxed by anyone else, ever. She is quick clean and professional. I refer all my friends to her.

5 stars Verified customer

Traci is fantastic!!! Would highly recommend her for waxing services! She has a great personality and did a phenomenal job!!!

5 stars Customer since 2014

From the moment you walk in the door (Nate) you feel very welcomed. Had my brows waxed and a pedicure and it was very relaxing! Traci and Tatiana were very professional, kind and informative.

Looking forward to my facial with Traci on Tuesday at 215pm!

Thanks to the entire staff!

Charly

2 stars Customer since 2012

I had a brow wax and a signature facial yesterday with Marcela. I usually go to Brooke at Campbell/Skyline or Beth Vasquez at Grant/Wilmot and I love them both, but yesterday I made a last minute appointment.

Biggest criticism was that Marcela didn't do any extractions for me. That is one of the main reasons I go to get a facial and I kept waiting for them and all of a sudden it was over and we never got to it, which was very disappointing. She didn't ask me if I wanted extractions or didn't want them. I've never had a facial where I didn't have extractions, so I didn't know I had to specifically ask or I would have. I am pregnant and I have a lot of acne right now so I was really looking forward to that part.

Also, Marcela has a very light touch. She asked me if her pressure was ok, so I said she could give me more pressure, and she just has such a light touch it didn't feel like a very satisfying massage for me.

Lastly, when Marcela applied the products on my face it didn't feel like she was using enough. I didn't get that luxurious slathering feeling with the product. When she used the exfoliate it kept drying out and she would have to wet her fingers over and over, but it was not very pleasant. The mask with the brush was nice, but even the moisturizing products didn't feel like enough was being used. She didn't use the clairsonic brush on me. She did use the high frequency, but I have had this done so many times and you can definitely feel it. It's not painful per se, but can be uncomfortable, and I'm not sure if she didn't have it turned up high enough or what, but I could not feel it in the slightest?

I did appreciate she had someone come in and tell me about prenatal massage and she was very pleasant to talk to. I also very much appreciated that the receptionist already knew about the $20 coupon, and I gave this right back to Marcela for a tip. I hope this feedback helps!

2 stars Verified customer

I feel that Spa Niva is way over priced for the actual service you receive. The last massage I had was by far the worst. I went to that spa years ago and felt it was over priced, nothing but the name has changed.

4 stars Customer since 2014

Friendly relaxing great

5 stars Customer since 2014

Lupita is a wonderful masseuse! I will surely be going back to her to work out the knots in my back!.