84.4% would refer friends and family to us

5 stars Verified customer

Fantastic massage and facial.

The spa itself could use a little updating.

5 stars Verified customer

When I fly back from UK, I'll only see her.

5 stars Customer since 2014

Cherlyn was amazing! She totally helped me relax like I've never had a care. I felt utterly pampered! Cherlyn is the BEST!

5 stars Customer since 2015

Love Spa Universaire!

I usually stay at the hotel and get our couples massage the next morning.

The most relaxing place I have ever been. Our therapist was very knowledgeable and explained on what I should work based on what she was able to see. Gave me some advice on stretching.

Can’t wait to go again.

5 stars Customer since 2018

Great ambience. Therapist is very good

5 stars Verified customer

Cherlyn heard what I asked her to do, explained what she would like to do. I was waiting for some type of sales pitch (hot stones) I fell for it and fell right in to her majic touch. Yes, I said majic. Thank you!

3 stars Customer since 2017

The staff was kind and friendly. Champagne and chocolates were tasty. But massages were mediocre.

4 stars Verified customer

Very tiny space, would have been nice to have more of a “spa” experience

5 stars Customer since 2017

The massage was amazing and the customer service was great. I felt welcomed and relaxed the moment I arrived.

5 stars Customer since 2017

Excellent experience. The staff were so nice and professional Lovely experience I wish I would have brought my suite to enjoy the hot tub! I was with my daughters and granddaughter for a girls pamper day

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