84.5% would refer friends and family to us

4 stars Customer since 2018

Great experience!

5 stars Customer since 2018

The staff were excellent. They were vey professional and accommodating. I was looking for a relaxing massage, and the masseuse did a great job.

5 stars Verified customer

Excellent massage, nice facilities.

5 stars Verified customer

Fantastic massage and facial.

The spa itself could use a little updating.

5 stars Verified customer

When I fly back from UK, I'll only see her.

5 stars Customer since 2014

Cherlyn was amazing! She totally helped me relax like I've never had a care. I felt utterly pampered! Cherlyn is the BEST!

5 stars Customer since 2015

Love Spa Universaire!

I usually stay at the hotel and get our couples massage the next morning.

The most relaxing place I have ever been. Our therapist was very knowledgeable and explained on what I should work based on what she was able to see. Gave me some advice on stretching.

Can’t wait to go again.

5 stars Customer since 2018

Great ambience. Therapist is very good

5 stars Verified customer

Cherlyn heard what I asked her to do, explained what she would like to do. I was waiting for some type of sales pitch (hot stones) I fell for it and fell right in to her majic touch. Yes, I said majic. Thank you!

3 stars Customer since 2017

The staff was kind and friendly. Champagne and chocolates were tasty. But massages were mediocre.

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