95.0% would refer friends and family to us

5 stars Verified customer

Samantha, the young woman who gave me my facial, was superb in every way. Very polite and knowledgeable of the products she was using and my face feels amazing and looks radiant. 10/10, would highly recommend.

5 stars Verified customer

I had hair appointment with Isaiah, he is very professional and took his time. I am very pleased with my hair color and highlights. The atmosphere is very relaxing and the cleanliness of Spa Concepts is impressive.

Spa Concepts AVEDA Salon & Day Spa replied:

Thank you for your review. We are so glad you enjoyed you hair appointment and our spa, and will be sure to give Isaiah the praise he deserves.

5 stars Customer since 2010

The massage was awesome, however the check out was to be desired & embarrassing for me while I had others waiting. I had a massage & used me Pure privilege rewards & paid for my mother in laws massage. For some reason the cashier did not know how to give me credit for my rewards & it took a long time to check out while I had others waiting. They thought my credit card wouldn't go through so this was embarrassing to say the least since it was a gift for my mother in law. My sister in law come for a pedicure at the same time as well. Hooe the cashiers know the procedure for the next customer using their rewards!

4 stars Customer since 2015

I spoke with John Paul to schedule my appointment for spa services and he was so friendly. He was professional and polite when he called to confirm my reservation for spa service. I received a stress fix massage from Aaron and it was wonderful. He was professional and courteous in regards to my preferences, comfort, and satisfaction throughout the massage. I will definitely return.

Spa Concepts AVEDA Salon & Day Spa replied:

Thank you for your review Ms. Anna. We are so glad to hear that our team took care of you and look forward to seeing you again.

1 stars Customer since 2017

The only reason I am giving this any stars is because we had outstanding LMT's. As far as your nail technicians go, if they are even certified, I wouldn't waste my money at this establishment. Disrespectful, mocking, inappropriate comments, and of all things we came to Spa Concepts for quality and received less than mediocre. I brought my wife here for our four year wedding anniversary, instead of this being something to remember we will surely forget this place even exists.

Spa Concepts AVEDA Salon & Day Spa replied:

Hello Charles. Thank you for taking the time to let us know about your experience. All of our nail technicians are licensed with the La Board of Cosmetology, as is our entire service staff, so we expect the highest level of professionalism from them. We never want our guests to leave feeling the way you do and always try to resolve less than stellar experiences. If you could please email the best phone number to reach you as well as a good time to call to spaconcepts@comcast.net, I would love to discuss the details of the service you received and possible resolutions. Thank you again for letting us know. It is only through feedback, both positive and negative, that we are able to improve.

Michael Anderson

General Manager

5 stars Customer since 2008

Tangela and Alex were great.

Spa Concepts AVEDA Salon & Day Spa replied:

Thank you for your review Ms. Dottie. We think Tanjela and Alex are great too and will be sure to give them the praise they deserve.

5 stars Customer since 2010

Aaron provides an incredible deep tissue massage and is such a kind, professional masseuse. I love the wine while waiting too.

Spa Concepts AVEDA Salon & Day Spa replied:

Thank you for the excellent feedback Ms. Charlotte. We will make sure to let Aaron know how much you enjoyed your massage.

5 stars Customer since 2017

The staff is nice and friendly. Aaron was my masseuse and he was really professional, friendly, and did a great job. Left feeling relaxed and rejuvenated.

Spa Concepts AVEDA Salon & Day Spa replied:

Thank you Ms. Dana. We are so happy to hear you enjoyed your massage with Aaron and will pass this great review on to him.

5 stars Customer since 2011

Today I saw Amanda for low and high lights. She also added more layers to my hair and I absolutely LOVE the cut and color. Amanda makes you feel comfortable and relaxed while you're there. Will be back in about 6 weeks.

Spa Concepts AVEDA Salon & Day Spa replied:

Thank you for your review Ms. Jackie. We're so glad you love your haircut and color and will let Amanda know she did another amazing job.

5 stars Customer since 2009

AWESOME for the past 5yrs!

Spa Concepts AVEDA Salon & Day Spa replied:

Thank you for this excellent review Ms. Sebrena. We're so happy to have you as a long-term client.