Many issues, but I will list the main ones:
1) Used wrong color shingles on 1/4th of the roof after completing 2nd day of work. Apparently they ran out of the original color. Seems like this would NOT have been corrected had I not mentioned it. I make that assumption because no one ever immediately came back to fix the problem. No one ever left a note or message/call/email/text -- no one ever gave me a heads up about the mismatched color. As later, the excuse was given that they used the wrong color as a "temporary" fix. HUH??? Really??
2) A corner of the roof's edge/soffit was left exposed. They said it partially collapsed, so they pushed it all back in place with several nails leaving hammer indentations all along the fascia boards. There was even a large nail fully sticking out like someone hammered on it once and left (almost comical I would say!). This exposed area would have obviously allowed moisture and pests to enter the attic. Again- probably would not have been fixed had I not mentioned it as days and days went by with no notice that they planned to come back.
3) And for THE worst- they left the main HVAC flue pipe UN-CONNECTED in between 1st and 2nd days of work. This was for a GAS furnace. I assume the pipe leads outdoors into the open air because it lets out the gas heater's carbon monoxide?? I'm not an HVAC expert but I thought to look inside the closet to check around before attempting to turn on the heater (as it was very cold that evening). I just left it disconnected and used a space heater for the night. Next day I showed the job's foreman about this and mentioned it was a good thing I didn't turn on the heater. His reply to me was- "yeah it's a good thing you didn't".
WHAT???? ARE YOU SERIOUS???????
ALSO, the flue pipe for the gas water heater was also left disconnected. However- not as major, as Co2 would have only been distributed into the attic.
I took pictures of mostly everything and showed everyone I could and they were all in disbelief. Not sure why an insurance company with a great reputation like Amica would use a business like this!!!!!!!