There is always a missed appointment fee when the appointment was confirmed previously by the patient and then canceled a few hours prior to the appointment. Also per your insurance plan there is a fee for a canceled, missed or rescheduled appointment with less than a 24 hour notice.
Customer since 2005
I did not have to wait, the hygienist took me immediately. This was the year for X-rays done expertly. the dentist came in promptly, surveyed the X-rays, did her work on my teeth and I was out in 1 hour with a sparkling smile.
Reception did a great job from setting up first appointment when I dropped into office, providing forms so I could fill them out at home and double checking that I was in the system for this location. Staff was very accommodating and communicative about what was going to be done and why. I appreciated the assistant who walked me through the dental X-rays and made the process very doable despite my reflex issues. The hygienist pointed out issues and recommendations which were confirmed by Dr. Tchaga along with additional information to help me decide going forward. I particularly liked that when I made appointments for follow up work, I was provided with information regarding what was covered under my plan and what my co-pay amounts would be. This is very helpful to know in advance so that I can budget accordingly.