I was not able to be seen due my insurance not covering the procedure I was scheduled for. The receptionist was very nice, however, and did explain my options. Unfortunately, I was not prepared to pay out-of-pocket at the time. The dentist did take a look at my teeth anyway and gave me a quick consultation. She did express the benefit of me getting the procedure done even though my insurance will not cover it. She was very warm and I felt she was concerned about my well being.