94.6% would refer friends and family to us

5 stars Verified customer

I was very pleased with the service. I felt welcomed as I walked into the door of the business. Before any work was done on my car, I received a phone call describing work to be done and the cost. I will be back.

5 stars Verified customer

Great service with a fantastic, friendly woman upfront.

1 stars Verified customer

Called on Friday to confirm you took WEX fleet card. I was told you did. Show uo Monday morning to drop off van and I could tell they were not sure about WEX but I was told no problem they would take care of it. 4 hours later I show up to find out they had not confirmed the fleet card because WEX would not answer. I spent 20 - 30 minutes there trying to get issue resolved only to find out that you were not a WEX member. Lost a day I'll never get back.

1 stars Verified customer

I don't know how the service is at this place since I have never been there. However, for the past three years I have been receiving reminders in my invoice about my upcoming service or asking me to rate my experience. I have called numerous times, I have asked to remove my email from your contacts to no avail. What prompt me to call is that I get private information on a man named Elias, whoever that is. I could easily use this information, but I chose to let them know. They promised to removed my email from their list every single time I called. And guess what? I got an email again. The email contains the car make, model, year, license plate number, and the name of the owner. I hope that by posting it here, they would be more careful with such information, specially if people tell them they are sending information as such to the wrong recipient.

5 stars Verified customer

Efficient and personable inspection servi!ce

4 stars Verified customer

This is my second time going to Steve's automotive for state inspection and oil change. The service was always good

5 stars Verified customer

The people here are very nice. There's complementary refreshments and fruit. What a change from the "normal" shop. Makes getting my State Inspected Sticker an enjoyable experience.

4 stars Verified customer

Great service, paid more than expected but they made sure I was up and running without giving me the run around.

4 stars Verified customer

I brought my car in for a diagnostic check and they were able to repair the issue the same day. My only complaint is that the mechanic left grease marks on the inside of my car. However, when I brought it to the gentlemen's attention, he promptly cleaned all stains.

5 stars Verified customer

Great service, super friendly, love getting my car serviced here!

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The one young lady, and very surprising to me the Dr. were extremely helpful to me at the front desk. I did not expect the Doctor to assist me at the front desk. Just this alone has encouraged me to become patients at this Pearle Vision. I was looking for a new Dr. for my family because our old Doctor no longer takes our insurance and I just so happen to stop here while in the Galleria.These two ladies customer service was off the charts. I have encountered many incidents of unprofessional customer service for differing reasons; I truly appreciated the way I was treated. Thank you.
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