94.6% would refer friends and family to us

5 stars Customer since 2021

Don McKenzie wa s extremely prompt and got our new motor in 2 days, Have used them before.

5 stars Customer since 2021

Excellent service. On time and professional

1 stars Customer since 2016

Stewart Heating & Air was great two years ago when I purchased a complete replacement HVAC system from them. This weekend, however, they only came to rip me off. The initial charge was $87 to come out and see why my AC compressor wasn't starting up. After diagnosing it as a bad capacitor, the repairman told me, while the part itself was free of charge under warranty, it was going to cost me an additional $407 to replace it. I told him no thanks, just leave the part and I would install it myself. He laughed, said, "Good luck with that," and left WITH THE PART.

Unfortunately I didn't realize he'd taken the part until I went outside to do the work, five minutes later. I immediately called the office to explain the situation and, after getting ahold of the guy, they called me back and said he was half an hour away. He drove a half hour away, in five minutes. I was also told that he would be coming back to install it for an additional $160. When I said I just wanted him to drop it off I was told that the repairman had to do the work.

An hour or two later the guy shows up and spends -literally- four minutes installing the new part, checks that it works, then leaves with my old capacitor. Didn't even ask if I wanted to keep it. So all told I had to pay Stewart Heating & Air $247 to remove and replace two wires, two screws, and one capacitor that was supposed to be free of charge. Not as bad as the initial bid of $494 (visit + labor), but still more expensive than the $0 it should have cost me if they didn't refuse to just give me my free warranty replacement part.

5 stars Customer since 2022

Our ac has never worked better.

We are a very happy customer.

5 stars Customer since 2006

On July 1, 20222, We were notified by Heather that our billing payment had been "blocked". She was very professional and waited until we checked into the situation.

In consulting with the bank in person, there was ample revenue to cover our automatic monthly coverage of #14.. The banker said it may have occurred because the billing had been issued a couple days earlier than usual.

Upon calling Heather back, we were able to update our records and the issue was resolve and a payment made. . Heather was very understanding and patient.

We are so glad there was no major issue for we value the service provided by Stewart Heating! Hope we can be timely scheduled for a checkup on our furnaces !

3 stars Verified customer

First he was late for my appointment. After getting here to my house, he was quick in rushing through the service call (call lasted approx. 15 minutes). I was not satisfied with the service technician's attitude/help - lack of. The service technician from last years call was totally opposite from this year service call.

5 stars Customer since 2020

Yesterday was the hottest day so far this year and our two year old AC unit was not working properly. I called and was told it could be one to two days for a tech to come out. Luckily the customer service person was able to get a two hour window for the same day and Don came out and fixed the problem very quickly. Thank you very much, Don. We appreciate your quick response and knowledge of the problem. We are much cooler today.

5 stars Customer since 2006

Don on the heating and air and Terry on the plumbing side, you guys are great! Timely, professional, knowledgeable, courteous. Been using Stewart for decades in my Danville Bay Area property. I won't let any one else touch my systems!

5 stars Customer since 2021

My technician Don was very professional. Showed up on time and explained what program I had purchased. As far as I can tell, he was very thorough in servicing our air conditioning.

5 stars Customer since 2006

Excellent service. Angelo very knowledgeable and helpful. Highly recommend. Been a customer with Stewart's for 20 plus years and my parents before that.

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