I was pleased with the doctor. She seemed concerned and compassionate. However, I feel like I allowed myself to be talked into getting extra x-rays for Benji which ultimately were unnecessary. She told me she was going to take two extra x-rays and it ended up being three. Not happy that I ended up paying an extra $180.
Thank you for your review and we're very sorry that the diagnosis for Benji was not good. Because of the diagnostic x-rays taken, you are now able to make the informed decisions about Benji's care that you will need to make. I would like to point out that you were first quoted 2 X-rays (1 first view and 1 additional). When Dr. spoke with you and went over her findings, you agreed to 2 more x-rays (now totaling 4 - 1 first view and 3 additional) as seen on your invoice. 4 total x-rays were approved and taken. We are sorry that you now feel you were "talked into" "unnecessary" x-rays. We would be remiss in our job as your veterinarian if we did not inform you as to all of your medical choices and let you make an informed decision that you feel best. If you felt like we were pushing we apologize, that is not our intent. Again, thank you for taking the time to leave a review.